Within the Listserv Management interface, there is a section called List Activity Reports where you can find information about subscription, message deliveries, message failures, and more. For some, if a message is sent to the Listserv, but has disappeared and never got delivered, it's possible it was flagged as containing a virus. If so, it will be reported here.
BővebbenNévjegyChecking the List Activity Reports Page »

One of the advanced features within Listserv is the ability to have a moderated list with multiple layers of approval. These lists will have one or more individuals listed as a moderator, and one or more individuals authorized to send a message that will be approved by the moderator(s) before it is ultimately distributed to the list.
BővebbenNévjegyMessage Approval Workflow for Moderated Lists »

Yahoo!, and Yahoo! based mail systems such as AOL and AT&T, are currently not properly displaying the contents of confirmation emails.
BővebbenNévjegyConfirmation Message with Yahoo!-based Email Systems »

For a new Listserv, please send the following information to [email protected]: 1) The name of the list It's a good idea to make this something short and descriptive, one or two words, no spaces, and something that identifies your parish or the purpose of the list. Ex: STGEORGEGOYA, STSCHNYC, CHICAGO-EDUCATION 2) Authorized Owners and Senders Provide a list of names and email addresses for the people who are authorized to manage subscribers, send messages, and perform other admin functions. 3) Description A description of the list in 1-2 sentences 4) The list of subscribers You may send us a list of the subscribers in an Excel or text file (email is required, name is optional). If you forget anything, we will follow up with you to ensure the list is set up properly.
BővebbenNévjegyRequesting a New Listserv Mailing List »

An individual may wish to see the lists to which he or she is subscribed. This is done through the Listserv Management website.
BővebbenNévjegyReviewing the Lists to Which You Are Subscribed »

List Owners are able to log into the Listserv Dashboard to manage their lists. To create or reset a password, follow these simple instructions.
BővebbenNévjegyCreate or Reset your Listserv Password »

Through the Listserv Management Website, you are able to add and remove subscribers to your list, both individually and in bulk.
BővebbenNévjegyManaging your Listserv Subscribers »

Listserv Owners may occasionally need to delete one or more subscribers from their list.
BővebbenNévjegyDeleting Subscribers from Listserv »

Certain Comcast users may report that they are not able to receive emails sent from the Listserv. This may be a result of Comcast's strict default spam filtering rules. The good news is that it can be easily resolved.
BővebbenNévjegyWorking with Comcast Spam Settings »

Three of the most common reasons people don't receive listserv emails are detailed below. If, after reading through this, the issue is not resolved, please email [email protected] for support. User is not a subscriber to the listserv. Many people have multiple email addresses and may have forgotten that they signed up for a listserv with an older email address. To quickly check if an email address is subscribed to the list, check out this article. Email is going to spam. Have a subscriber check their Spam/Junk folders to ensure your parish listservs aren't being sent there. For Comcast users, you may need to follow additional instructions. I'm a Sender of a list but am not receiving emails once they're posted to the listserv. By default, Listserv doesn't allow posts to go to Sender emails even if they're subscribed to the list. To change this default setting, have a List Owner log into Listserv and navigate to List Management -> Subscriber Management. Under "Examine or Delete Subscription" input the Sender's email address and press Search. Under the list of options in the Acknowledgements section, select "Receive copy of own postings." Press Save .
BővebbenNévjegyUser Account Not Receiving Listserv Emails »

First, you will need to log in to the Listserv Management website. Instructions for this can be found here: https://support.goarch.org/-/accessing-the-listserv-management-website 1) Once logged in, under List Management, click on "Subscriber Reports" 2) Under Report Format, choose "CSV Format" and click Update. A comma separated version file will be created which can be used within Microsoft Excel, Google Sheets, Apple Numbers, or another program which reads CSV files.
BővebbenNévjegyExporting List of Addresses within Listserv »

Occasionally, the confirmation message may not be delivered, in which case it is useful to know how to access the List Moderation queue to approve or reject messages directly on the Listserv Management website.
BővebbenNévjegyUsing the List Moderation to Approve a Message »

If you are the owner of a Listserv list, you can log into the Listserv Management Website to configure the list, add and remove subscribers, edit message templates, and more.
BővebbenNévjegyAccessing the Listserv Management Website »

Many lists within the Listserv are configured to require a confirmation approval by the sender before the message gets distributed. This is an important safety check to ensure the sender intends to send the message. This process also gives the sender an opportunity to review the message for any corrections.
BővebbenNévjegyConfirming Messages from the Listserv »

For most Listserv lists, there is a security feature where list editors will need to approve a message with a confirmation link that gets emailed back to the sender after the initial message is sent. With most email clients, this feature works well. For users of Outlook 365 / Outlook online, there is an additional security feature that they offer called Link Preview which conflicts with the Listserv's confirmation security feature. Link Preview automatically opens up all emails to links in your emails. The reason for this feature is in case there are any malicious links, Outlook will catch them before you click on them. The downside is that when you have a link such as the Listserv confirmation, the Link Preview feature causes the confirmation to be accepted automatically. Here is more information about this feature and how to disable it: https://support.office.com/en-us/article/use-link-preview-in-outlook-com-and-outlook-on-the-web-ebbfd8ce-d38e-40ef-bb8c-a5362e881163 Because of the known benefit of such as feature, we cannot endorse disabling this feature without first expressing the potential consequences that such a change may open up for unsuspecting users who may be prone to clicking on malicious links in emails. Always proceed with caution!
BővebbenNévjegyOutlook Online's Link Preview Feature »