Technical Support for Archdiocese Staff
Archdiocesan staff seeking technical support should either:
Call the virtual Pro4ia Helpdesk
Please ensure you have both the aforementioned Pro4ia telephone number and email readily available in your contacts.
If your support issue should necessitate a physical visit to your desk, the Pro4ia virtual Helpdesk must authorize the dispatch. Do not contact on-site support staff directly for technical assistance.
For additional information, visit the Helpdesk Service Level Agreement (SLA) page.