Technical Support for Archdiocese Staff

Archdiocesan staff seeking technical support should either:

Call the virtual Pro4ia Helpdesk

Phone: 212-600-9404 
Email: [email protected]
Address Book: Download VCF file for your local address book

Please ensure you have both the aforementioned Pro4ia telephone number and email readily available in your contacts.

If your support issue should necessitate a physical visit to your desk, the Pro4ia virtual Helpdesk must authorize the dispatch. Do not contact on-site support staff directly for technical assistance.

For additional information, visit the Helpdesk Service Level Agreement (SLA) page.